Shipping policy

Shipping Policy

Last Updated: July 19, 2026

Thank you for shopping with NJORA.IN. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how your order will be processed and delivered.

Order Processing

Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Once your order is shipped, you will receive a shipping confirmation along with a tracking link via email or SMS, where available.

Delivery Time

Estimated delivery times are:

Metro Cities: 3–5 business days
Other Cities & Towns: 4–7 business days
Remote Locations: 5–10 business days

Delivery times are estimates and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
We may offer Free Shipping on selected products or promotional offers, which will be clearly mentioned on our website.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible PIN codes across India.

NJORA.IN reserves the right to disable COD for certain locations or high-risk orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available). You can use this tracking information to monitor your shipment until delivery.

Delivery Attempts

Our courier partners will usually make multiple delivery attempts.

If delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and PIN code are accurate before placing your order.

NJORA.IN is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with, please:

Do not accept the package if it is visibly damaged.
Contact us within 48 hours of delivery.
Share clear photos of the package and the product, along with your order number.

We will investigate the issue and arrange a replacement or refund if applicable.