Privacy policy

Privacy Policy

Last Updated: July 19, 2026

At NJORA.IN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

NJORA.IN is an online store specializing in premium hair care products. Our website is powered by Shopify, which helps us securely process orders and provide our services.

Business Details:

NJORA.IN

Fulbari, Morigaon

Assam – 782105

India

Email: mohsinbiz2026@gmail.com

Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Shipping Address
Billing Address
PIN Code

Order Information

Products purchased
Order value
Payment status
Order history
Return or refund details

Device Information

When you visit our website, we may automatically collect:

IP Address
Browser type
Device information
Operating system
Pages visited
Time spent on our website

Payment Information

Payments are processed securely through trusted payment gateways such as Shopify Payments, Razorpay, PhonePe, Paytm, UPI, debit cards, credit cards, and other supported payment methods.

NJORA.IN never stores your debit card, credit card, or banking details.

How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations and shipping updates
Respond to customer support requests
Process refunds and returns
Improve our website and shopping experience
Prevent fraud and unauthorized transactions
Send promotional offers (only if you choose to receive them)
Comply with applicable laws

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your cart
Save your preferences
Improve website performance
Analyze website traffic
Display relevant advertisements

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share limited information only with trusted third parties required to operate our business, including:

Shopify
Payment Gateway Providers
Shipping & Courier Partners
Marketing and Analytics Services
Government or legal authorities when required by law

These partners are only provided with the information necessary to perform their services.

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may occasionally send:

Product launches
Special offers
Discount coupons
Promotional campaigns

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us.

Data Security

We use industry-standard security measures to protect your information.

While we strive to keep your data secure, no method of internet transmission or electronic storage is 100% secure.

Data Retention

We retain your information only for as long as necessary to:

Complete your orders
Provide customer support
Maintain business records
Meet legal and tax obligations
Resolve disputes

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications

To exercise these rights, contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites such as Instagram, Facebook, YouTube, or courier tracking services.

We are not responsible for the privacy practices of those external websites. Please review their privacy policies before sharing personal information.